Refund Policy for Softfolio
Powered by Softflow Solutions

Effective Date: 01/01/2025
Issued by: Softflow Solutions

1. Overview

At Softflow Solutions, we are committed to delivering the highest quality service through our Softfolio platform. This document outlines our non-refundable policy to ensure transparency and a clear understanding of our terms.

2. Non-Refundable Policy

1. Service Fees:

   • All fees, including subscription fees and setup fees, are non-refundable under any circumstances.

2. Technical Issues:

   • Any technical issues encountered will be promptly addressed and resolved by our support team. Refunds will not be issued for technical problems as support is included with your subscription.

3. Partial Usage:

   • Refunds will not be provided for partial months or unused portions of the subscription period.

4. Student Payments:

   • Payments made by students individually via provided payment links are also non-refundable once processed.

3. Support Services

Our dedicated support team is available to assist with any technical issues or concerns. We aim to resolve all issues within a reasonable timeframe to ensure uninterrupted use of the Softfolio platform.

Support Contact Details:

• Email: support@softfolio.me

• Phone: +91 9405161599

• Support Hours: [Support Hours, e.g., Monday to Friday, 10 AM - 6 PM IST]

4. Contact Information

For any queries related to this policy or support requests, please contact us:

Email: support@softfolio.me
Phone: +91 9405161599